UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549


                                    FORM 10-Q

/X/      QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
         EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2003

                                       OR

/ /      TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
         EXCHANGE ACT OF 1934

For the transition period from                  to
                               ---------------     --------------


                        Commission File Number 000-20202


                          CREDIT ACCEPTANCE CORPORATION
             (Exact name of registrant as specified in its charter)


MICHIGAN                                                              38-1999511
(State or other jurisdiction                       (IRS Employer Identification)
of incorporation or organization)

25505 WEST TWELVE MILE ROAD, SUITE 3000
SOUTHFIELD, MICHIGAN                                                  48034-8339
(Address of principal executive offices)                              (zip code)

Registrant's telephone number, including area code: 248-353-2700

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. Yes [X] No [ ]

Indicate by check mark whether the registrant is an accelerated filer (as
defined in Rule 12b-2 of the Exchange Act). Yes [X] No [ ]

Indicate the number of shares outstanding of each of the issuer's class of
common stock, as of the latest practicable date.

The number of shares outstanding of Common Stock, par value $.01, on April 1,
2003 was 42,336,615.






                                TABLE OF CONTENTS


                         PART I. - FINANCIAL INFORMATION

ITEM 1.   CONSOLIDATED FINANCIAL STATEMENTS

             Consolidated Income Statements -
                Three months ended March 31, 2003 and March 31, 2002          1

             Condensed Consolidated Balance Sheets -
                As of March 31, 2003 and December 31, 2002                    2

             Condensed Consolidated Statements of Cash Flows -
                Three months ended March 31, 2003 and March 31, 2002          3

             Notes to Condensed Consolidated Financial Statements             4

ITEM 2.   MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION         9
             AND RESULTS OF OPERATIONS

ITEM 3.   QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISKS         20

ITEM 4.   CONTROLS AND PROCEDURES                                             20

                     PART II. - OTHER INFORMATION

ITEM 2.   CHANGES IN SECURITIES AND USE OF PROCEEDS                           21

ITEM 6.   EXHIBITS AND REPORTS ON FORM 8-K                                    21

SIGNATURE                                                                     22

CERTIFICATIONS                                                                23

INDEX OF EXHIBITS                                                             25








                         PART I. - FINANCIAL INFORMATION

ITEM 1.  CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

                          CREDIT ACCEPTANCE CORPORATION
                         CONSOLIDATED INCOME STATEMENTS


(Dollars in thousands, except per share data) THREE MONTHS ENDED MARCH 31, ------------------------------ 2003 2002 ----------- ----------- (Unaudited) REVENUE: Finance charges $ 24,256 $ 24,885 Lease revenue 2,336 5,159 Other income 10,337 8,814 ----------- ----------- Total revenue 36,929 38,858 COSTS AND EXPENSES: Operating expenses 16,818 16,007 Provision for credit losses 3,647 3,381 Depreciation of leased assets 1,548 2,941 Interest 1,596 2,305 ----------- ----------- Total costs and expenses 23,609 24,634 ----------- ----------- Operating income 13,320 14,224 Foreign exchange gain 15 16 ----------- ----------- Income before provision for income taxes 13,335 14,240 Provision for income taxes 4,498 7,926 ----------- ----------- Net income $ 8,837 $ 6,314 =========== =========== Net income per common share: Basic $ 0.21 $ 0.15 =========== =========== Diluted $ 0.21 $ 0.15 =========== =========== Weighted average shares outstanding: Basic 42,328,841 42,437,481 Diluted 42,407,981 43,497,889
See accompanying notes to condensed consolidated financial statements. 1 CREDIT ACCEPTANCE CORPORATION CONDENSED CONSOLIDATED BALANCE SHEETS
(Dollars in thousands) AS OF --------------------------------------- MARCH 31, 2003 DECEMBER 31, 2002 -------------- ----------------- ASSETS: (Unaudited) Cash and cash equivalents $ 6,372 $ 13,466 Investments -- held to maturity 99 173 Loans receivable 819,322 778,674 Allowance for credit losses (5,051) (5,497) --------- --------- Loans receivable, net 814,271 773,177 --------- --------- Floor plan receivables, net 3,105 4,450 Notes receivable, net 6,053 7,554 Investment in operating leases, net 13,199 17,879 Property and equipment, net 20,057 19,951 Other assets 5,096 5,675 --------- --------- Total Assets $ 868,252 $ 842,325 ========= ========= LIABILITIES AND SHAREHOLDERS' EQUITY: LIABILITIES: Lines of credit $ 55,627 $ 43,555 Secured financing 32,904 58,153 Mortgage note 6,005 6,195 Capital lease obligations 1,727 1,938 Accounts payable and accrued liabilities 31,428 28,341 Dealer holdbacks, net 389,387 362,534 Deferred income taxes, net 8,762 11,667 Income taxes payable 10,826 6,094 --------- --------- Total Liabilities 536,666 518,477 --------- --------- SHAREHOLDERS' EQUITY: Common stock 423 423 Paid-in capital 107,142 107,164 Retained earnings 223,694 214,857 Accumulated other comprehensive income - cumulative translation adjustment 327 1,404 --------- --------- Total Shareholders' Equity 331,586 323,848 --------- --------- Total Liabilities and Shareholders' Equity $ 868,252 $ 842,325 ========= =========
See accompanying notes to condensed consolidated financial statements. 2 CREDIT ACCEPTANCE CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Dollars In Thousands) FOR THE THREE MONTHS ENDED MARCH 31, ------------------------------------ 2003 2002 --------- --------- CASH FLOWS FROM OPERATING ACTIVITIES: Net Income $ 8,837 $ 6,314 Adjustments to reconcile cash provided by operating activities: Provision for credit losses 3,647 3,381 Depreciation 1,094 830 Depreciation of leased assets 1,548 2,941 Provision (credit) for deferred income taxes (2,905) 3,107 Tax benefit from exercise of stock options - 977 Change in operating assets and liabilities: Accounts payable and accrued liabilities 2,868 (2,114) Income taxes payable 4,732 2,027 Lease payment receivable 704 394 Unearned insurance premiums, insurance reserves and fees (130) (330) Deferred dealer enrollment fees, net 219 219 Other assets 579 2,741 --------- --------- Net cash provided by operating activities 21,193 20,487 --------- --------- CASH FROM INVESTING ACTIVITIES: Principal collected on loans receivable 91,921 94,532 Advances to dealers (101,596) (87,179) Payments of dealer holdbacks (7,354) (7,776) Operating lease acquisitions - (853) Deferred costs from lease acquisitions - (200) Operating lease liquidations 1,774 3,422 Decreases in floor plan receivables 1,345 668 Decrease in notes receivable 1,501 180 Purchases of property and equipment (1,200) (833) --------- --------- Net cash (used in) provided by investing activities (13,609) 1,961 --------- --------- CASH FLOWS FROM FINANCING ACTIVITIES: Net borrowings (repayments) under lines of credit 12,072 (5,812) Proceeds from secured financings - 28,552 Repayments of secured financings (25,249) (42,584) Principal payments under capital lease obligations (211) - Repayment of senior notes and mortgage note (190) (178) Repurchase of common stock (58) - Proceeds from stock options exercised 35 3,023 --------- --------- Net cash used in financing activities (13,601) (16,999) --------- --------- Effect of exchange rate changes on cash (1,077) (1,642) --------- --------- Net (decrease) increase in cash and cash equivalents (7,094) 3,807 Cash and cash equivalents, beginning of period 13,466 15,773 --------- --------- Cash and cash equivalents, end of period $ 6,372 $ 19,580 ========= =========
See accompanying notes to condensed consolidated financial statements. 3 CREDIT ACCEPTANCE CORPORATION NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 1. BASIS OF PRESENTATION The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("generally accepted accounting principles" or "GAAP") for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring accruals) considered necessary for a fair presentation have been included. The results of operations for interim periods are not necessarily indicative of actual results achieved for full fiscal years. The consolidated balance sheet at December 31, 2002 has been derived from the audited financial statements at that date but does not include all the information and footnotes required by generally accepted accounting principles for complete financial statements. For further information, refer to the consolidated financial statements and footnotes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2002. Certain amounts have been reclassified to conform to the 2003 presentation. The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates. 2. ACCOUNTING STANDARDS Pursuant to Statement of Financial Accounting Standards No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets" ("SFAS No. 144"), an impairment analysis is performed on the net asset value of the leasing operation on a quarterly basis. This analysis compares the undiscounted forecasted future net cash flows relating to Automobile Leasing to the net asset value of this operation at the balance sheet date. Due to the Company's limited experience in the leasing business, a substantial amount of uncertainty exists in the forecast of the future net cash flows that will be generated by this operation. Based upon management's analysis, no write down of the net asset value of the leasing operation was necessary at March 31, 2003 and 2002. In future periods, if management's analysis indicates that future cash flows from the leasing operation are less than the leasing operation's net asset value, SFAS No. 144 requires the use of a present value methodology to estimate the fair value of the assets. This methodology would require the Company to record an expense equal to the amount by which the net asset value of the leasing operation exceeds the future cash flows discounted at the average rate implicit in the portfolio of automobile leases. 3. LOANS RECEIVABLE Retail installment contracts (referred to as "Contracts" or "Loans") receivable consisted of the following (in thousands):
AS OF ---------------------------------------- MARCH 31, 2003 DECEMBER 31, 2002 ---------------- ------------------ (Unaudited) Gross Loans receivable $ 970,703 $ 919,022 Unearned finance charges (148,117) (136,954) Unearned insurance premiums, insurance reserves and fees (3,264) (3,394) ---------------- ----------------- Loans receivable $ 819,322 $ 778,674 ================ ================= Non-accrual Loans $ 202,864 $ 220,978 ================ ================= Non-accrual Loans as a percent of Gross Loans receivable 20.9% 24.0% ================ =================
4 NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 3. LOANS RECEIVABLE -- (CONCLUDED) A summary of changes in gross Loans receivable is as follows (in thousands):
THREE MONTHS ENDED MARCH 31, ---------------------------------- 2003 2002 ---------------- ---------------- (Unaudited) Balance, beginning of period $ 919,022 $ 906,808 Gross amount of Loans accepted 232,046 192,081 Net cash collections on Loans (115,030) (115,080) Charge-offs (64,654) (41,835) Currency translation (681) (4,342) ---------------- ---------------- Balance, end of period $ 970,703 $ 937,632 ================ ================
A summary of the change in the allowance for credit losses is as follows (in thousands):
THREE MONTHS ENDED MARCH 31, ---------------------------------- 2003 2002 ---------------- ---------------- (Unaudited) Balance, beginning of period $ 5,497 $ 4,745 Provision for Loan losses 317 460 Charge-offs (755) (272) Currency translation (8) (25) ---------------- ---------------- Balance, end of period $ 5,051 $ 4,908 ================ ================
4. INVESTMENT IN OPERATING LEASES The composition of net investment in operating leases consisted of the following (in thousands):
AS OF ---------------------------------------------- MARCH 31, 2003 DECEMBER 31, 2002 ----------------- ----------------- (Unaudited) Gross leased assets $ 24,469 $ 29,486 Accumulated depreciation (11,239) (12,304) Gross deferred costs 3,259 3,956 Accumulated amortization of deferred costs (2,419) (2,706) Lease payments receivable 1,431 2,112 ---------------- ---------------- Investment in operating leases 15,501 20,544 Less: Allowance for lease vehicle losses (2,302) (2,665) ---------------- ---------------- Investment in operating leases, net $ 13,199 $ 17,879 ================ ================
5 NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 4. INVESTMENT IN OPERATING LEASES -- (CONCLUDED) A summary of changes in the investment in operating leases is as follows (in thousands):
THREE MONTHS ENDED MARCH 31, ------------------------------------- 2003 2002 ----------------- ----------------- (Unaudited) Balance, beginning of period $ 20,544 $ 45,750 Gross operating leases originated - 1,053 Depreciation of operating leases (1,548) (2,941) Lease payments due 2,349 4,982 Collections on operating leases (2,587) (4,644) Charge-offs (466) (732) Operating lease liquidations (3,026) (5,430) Currency translation 235 (15) ----------------- ----------------- Balance, end of period $ 15,501 $ 38,023 ================= =================
A summary of the change in the allowance for lease vehicle losses (in thousands):
THREE MONTHS ENDED MARCH 31, ------------------------------------- 2003 2002 ----------------- ----------------- (Unaudited) Balance, beginning of period $ 2,665 $ 2,976 Provision for lease vehicle losses 654 1,459 Charge-offs (1,017) (2,024) ----------------- ----------------- Balance, end of period $ 2,302 $ 2,411 ================= =================
5. DEALER HOLDBACKS AND RESERVE FOR ADVANCE LOSSES Dealer holdbacks consisted of the following (in thousands):
AS OF ------------------------------------------ MARCH 31, 2003 DECEMBER 31, 2002 ----------------- ----------------- (Unaudited) Dealer holdbacks $ 776,195 $ 734,625 Less: advances (net of reserve of $17,878 and $15,494 at March 31, 2003 and December 31, 2002, respectively) (386,808) (372,091) ----------------- ---------------- Dealer holdbacks, net $ 389,387 $ 362,534 ================= ================
A summary of the change in the reserve for advance losses (classified with net dealer holdbacks in the accompanying balance sheets) is as follows (in thousands):
THREE MONTHS ENDED MARCH 31, ----------------------------------------- 2003 2002 ---------------- ----------------- (Unaudited) Balance, beginning of period $ 15,494 $ 9,161 Provision for advance losses 2,676 1,462 Charge-offs (266) (565) Currency translation (26) (49) ---------------- ----------------- Balance, end of period $ 17,878 $ 10,009 ================ =================
6 NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED) 6. NET INCOME PER SHARE Basic net income per share has been computed by dividing net income by the weighted average number of common shares outstanding. Diluted net income per share has been computed by dividing net income by the total of the weighted average number of common shares and common stock equivalents outstanding. Common stock equivalents included in the computation represent shares issuable upon assumed exercise of stock options that would have a dilutive effect using the treasury stock method. The share effect is as follows:
THREE MONTHS ENDED MARCH 31, ---------------------------------------- 2003 2002 ---------------- ----------------- (Unaudited) Weighted average common shares outstanding 42,328,841 42,437,481 Common stock equivalents 79,140 1,060,408 ---------------- ----------------- Weighted average common shares and common stock equivalents 42,407,981 43,497,889 ================ =================
During the three months ended March 31, 2003 and 2002, stock options to purchase approximately 4,056,723 and 312,490 shares, respectively, were excluded from the diluted net income per share calculation as inclusion of these options would be anti-dilutive to the net income per share due to the relationship between the exercise prices and the average market price of common stock during these periods. 7. RELATED PARTY TRANSACTIONS In the normal course of its business, the Company regularly accepts assignments of Loans originated by affiliated dealer-partners owned by: (i) the Company's majority shareholder and Chairman; (ii) the Company's President; and (iii) a member of the Chairman's family. Loans accepted from these affiliated dealer-partners were approximately $6.5 million or 2.8% of total loans accepted and $6.9 million or 3.6% of total loans accepted for the three months ended March 31, 2003 and 2002, respectively. Loans receivable from affiliated dealer-partners represented approximately 2.9% and 2.8% of the gross Loans receivable balance as of March 31, 2003 and December 31, 2002, respectively. The Company accepts Loans from affiliated dealer-partners and nonaffiliated dealer-partners on the same terms. Advance balances from affiliated dealer-partners' were $10.5 million or 2.6% of total advances and $10.4 million or 2.7% of total advances as of March 31, 2003 and December 31, 2002, respectively. The Company records interest income and fees from a note receivable from the Company's President with a balance of $1.5 million as of March 31, 2003 and December 31, 2002. Total principal and interest on this note receivable is due on April 19, 2011. Total income earned on the note receivable was $17,000 for the three months ended March 31, 2003 and 2002. In the normal course of business, the Company records receivables from dealer-partners for ancillary product charge backs on repossessed leased vehicles. Charge back receivables from affiliated dealer-partners owned by the Company's President were $14,000 and $10,000 as of March 31, 2003 and December 31, 2002, respectively. In the normal course of business, the Company analyzes the viability of new products and services by first offering them to a small group of dealer-partners, which includes affiliated dealer-partners, prior to offering them to the entire network of dealer-partners. The Company received fees for direct mail lead generation services provided to affiliated dealer-partners owned by the Company's majority shareholder and Chairman totaling zero and $7,500 for the three months ended March 31, 2003 and 2002, respectively. 8. INCOME TAXES The Company's effective tax rate was 33.7% for the three months ended March 31, 2003 compared to 55.7% for the same period in 2002. The decrease was primarily due to the amount recorded in 2002 for additional income taxes that would be due upon the repatriation of the cumulative undistributed earnings of the Company's United Kingdom business unit. This decrease was partially offset by a change in estimate in 2002 for state income tax owed as a result of the re-characterization of income due to an Internal Revenue Service examination. 7 NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS -- (CONCLUDED) 9. CAPITAL TRANSACTIONS At March 31, 2003, the Company has two stock-based compensation plans for employees and directors. The Company accounts for those plans under the recognition and measurement principles of Accounting Principles Board Opinion 25, "Accounting for Stock Issued to Employees", and related Interpretations. In the second quarter of 2003, the Company plans to adopt the recognition and measurement provisions of Statement of Financial Accounting Standards No. 123, "Accounting for Stock-Based Compensation" ("SFAS No. 123"), which requires the Company to expense the fair market value of stock options granted to employees. Under the retroactive restatement transition method selected by the Company as described in Statement of Financial Accounting Standards No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure" ("SFAS No. 148"), the Company will restate all prior periods to reflect stock-based compensation cost under the fair value based accounting method for all employee awards granted, modified, or settled in fiscal years beginning after December 15, 1994. The following table illustrates the approximate effect on net income and earnings per share if the Company had applied the fair value recognition provisions of SFAS No. 123, as amended by SFAS No. 148, to stock-based employee compensation using one set of assumptions for all employees.
(Dollars in thousands, except per share data) THREE MONTHS ENDED MARCH 31, ------------------------------------------ 2003 2002 ---------------- ---------------- (Unaudited) Net income, as reported $ 8,837 $ 6,314 Less: Total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects (244) (313) ---------------- ---------------- Net income, pro forma $ 8,593 $ 6,001 ================ ================ Earnings per share: As reported, basic $ 0.21 $ 0.15 As reported, diluted 0.21 0.15 Pro forma, basic 0.20 0.14 Pro forma, diluted 0.20 0.14
10. BUSINESS SEGMENT INFORMATION The Company is organized into three primary business segments: the North America Operation ("North America"), the United Kingdom Operation ("United Kingdom") and the Automobile Leasing Operation ("Automobile Leasing"). Selected segment information is set forth below (in thousands):
THREE MONTHS ENDED MARCH 31, --------------------------------------- 2003 2002 ---------------- ---------------- (Unaudited) Revenue: North America $ 30,299 $ 28,050 United Kingdom 4,001 5,319 Automobile Leasing 2,629 5,489 --------------- ---------------- Total revenue $ 36,929 $ 38,858 =============== ================ Income before provision for income taxes: North America $ 12,019 $ 13,372 United Kingdom 1,830 1,714 Automobile Leasing (514) (846) --------------- ---------------- Total income before provision for income taxes $ 13,335 $ 14,240 =============== ================
8 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS GENERAL The Company's business model relies on its ability to forecast Loan performance. The Company's forecasts impact Loan pricing and structure as well as the required reserve for advance losses. The following table presents forecasted collection rates, advance rates, the spread (the forecasted collection rate less the advance rate), and the percentage of the forecasted collections which have been realized through March 31, 2003. The amounts presented are expressed as a percent of total Loan value by year of Loan origination.
As of March 31, 2003 ------------------------------------------------------------------------------------- Forecasted % of Forecast Year Collection % Advance % Spread % Realized - ---------- ------------------- --------------- ------------- -------------- 1992 81% 35% 46% 100% 1993 76% 37% 39% 100% 1994 62% 42% 20% 100% 1995 56% 46% 10% 99% 1996 56% 49% 7% 99% 1997 59% 49% 10% 99% 1998 67% 50% 17% 99% 1999 72% 54% 18% 97% 2000 71% 53% 18% 91% 2001 67% 49% 18% 67% 2002 68% 46% 22% 31%
The risk of a forecasting error declines as Loans age. For example, the risk of a material forecasting error for business written in 1995 is very small, with 99% of the total amount forecasted already realized. In contrast, the Company's forecast for recent Loan originations is much less precise. If the Company produces disappointing operating results, it will likely be because the Company overestimated future Loan performance. The spread between the forecasted collection rate and the advance rate reduces the Company's risk of advance losses. Because collections are applied to advances on an individual dealer-partner basis, a wide spread does not eliminate the risk of advance losses, but it does reduce the risk significantly. One method for evaluating the reasonableness of the Company's forecast is to examine the trends in forecasted collection rates over time. The following table compares the Company's forecast as of March 31, 2003 with the forecast as of December 31, 2002.
December 31, 2002 March 31, 2003 Year Forecasted Collection % Forecasted Collection % Variance - --------- ----------------------------- ------------------------------ ---------- 1992 81% 81% - 1993 76% 76% - 1994 62% 62% - 1995 56% 56% - 1996 57% 56% (1%) 1997 60% 59% (1%) 1998 68% 67% (1%) 1999 72% 72% - 2000 72% 71% (1%) 2001 68% 67% (1%) 2002 68% 68% -
The Company first began publishing collection forecasts in its 2001 Annual Report. Over the past five quarters, forecasted collection rates have dropped consistently. This trend is below management's expectations and has negatively impacted financial results. Most of the decline in forecasted collection rates in 2002 occurred during the third and fourth quarters of 2002 when a difficult system conversion negatively impacted collection results. While collection system performance has returned to pre-system conversion levels as measured by call volumes and charge-off rates, the Company's collection forecast has continued to decline. During the first quarter of 2003, post repossession collection results (known as deficiency balance collections) declined from the prior trend line. While the reasons for this decline are not fully understood, the Company has incorporated this decline into its collection forecasts. Accurately predicting future collection rates is critical to the Company's success. The Company intends to make every possible effort to forecast results as accurately as possible. Near-term forecasting accuracy will continue to be a challenge until sufficient data is available to allow the variables cited above to be more precisely understood. The Company will continue to publish collection forecasts and allow the precision of its estimates to be fully visible to shareholders. The impact of the decline in collection rates on the level of impaired advances has been fully absorbed as of quarter end. Should collection rates stabilize or increase, it is likely lower advance provisions will be required in future periods. However, should forecasted collection rates continue to decline, as they have in the most recent three quarters, continued high levels of provisions will be required. 9 RESULTS OF OPERATIONS Three Months Ended March 31, 2003 Compared to Three Months Ended March 31, 2002 The following tables present income statement data on a consolidated basis as well as for the Company's three business segments, North America, United Kingdom and Automobile Leasing. Consolidated ------------
(Dollars in thousands) THREE MONTHS THREE MONTHS ENDED % OF ENDED % OF MARCH 31, 2003 REVENUE MARCH 31, 2002 REVENUE ------------------- ----------- --------------------- ----------- REVENUE: Finance charges $ 24,256 65.7 % $ 24,885 64.0 % Lease revenue 2,336 6.3 5,159 13.3 Other income 10,337 28.0 8,814 22.7 ----------------- ----------- ---------------- ----------- Total revenue 36,929 100.0 38,858 100.0 COSTS AND EXPENSES: Operating expenses 16,818 45.5 16,007 41.2 Provision for credit losses 3,647 9.9 3,381 8.7 Depreciation of leased assets 1,548 4.2 2,941 7.6 Interest 1,596 4.3 2,305 5.9 ----------------- ----------- ---------------- ----------- Total costs and expenses 23,609 63.9 24,634 63.4 ----------------- ----------- ---------------- ----------- Operating income 13,320 36.1 14,224 36.6 Foreign exchange gain 15 - 16 - ----------------- ----------- ---------------- ----------- Income before provision for income taxes 13,335 36.1 14,240 36.6 Provision for income taxes 4,498 12.2 7,926 20.4 ----------------- ----------- ---------------- ----------- Net income $ 8,837 23.9 % $ 6,314 16.2 % ================= =========== ================ ===========
The results of operations for the Company as a whole are attributable to changes described in the North America, United Kingdom, and Automobile Leasing business segments. The following discussion of the results of operations for interest expense is provided on a consolidated basis, as the explanation is not meaningful by business segment. Interest. Interest expense decreased to $1.6 million for the three months ended March 31, 2003 from $2.3 million for the same period in 2002. The decrease in interest expense was primarily the result of the impact of a decrease in average outstanding debt. This decrease was partially offset by the increase in the weighted average interest rate to 6.4% for the three months ended March 31, 2003 from 4.7% for the same period in 2002, which was the result of an increased impact of borrowing fees and costs on average interest rates due to lower average outstanding borrowings. 10 North America -------------
(Dollars in thousands) THREE MONTHS THREE MONTHS ENDED % OF ENDED % OF MARCH 31, 2003 REVENUE MARCH 31, 2002 REVENUE -------------------- ----------- --------------------- ------------ REVENUE: Finance charges $ 21,154 69.8 % $ 20,020 71.4 % Other income 9,145 30.2 8,030 28.6 --------------- ----------- ---------------- ------------ Total revenue 30,299 100.0 28,050 100.0 COSTS AND EXPENSES: Operating expenses 14,510 47.9 12,812 45.7 Provision for credit losses 2,575 8.5 516 1.8 Interest 1,184 3.9 1,367 4.9 --------------- ----------- ---------------- ------------ Total costs and expenses 18,269 60.3 14,695 52.4 --------------- ----------- ---------------- ------------ Operating income 12,030 39.7 13,355 47.6 Foreign exchange gain (loss) (11) - 17 - --------------- ----------- ---------------- ------------ Income before provision for income taxes 12,019 39.7 13,372 47.6 Provision for income taxes 4,227 14.0 7,758 27.7 --------------- ----------- ---------------- ------------ Net income $ 7,792 25.7 % $ 5,614 19.9 % =============== =========== ================ ============
Finance Charges. Finance charges increased to $21.2 million for the three months ended March 31, 2003 from $20.0 million for the same period in 2002 primarily due to an increase in the average size of the Loan portfolio. This increase was partially offset by a reduction in the average annualized yield on the Company's Loan portfolio to 12.0% for the three months ended March 31, 2003 from 13.0% for the same period in 2002. This decrease was primarily due to an increase in the average initial contract term of the Company's Loan portfolio as of March 31, 2003 compared to the same period in 2002. The following is a summary of Loan origination volumes and dealer-partner information for the past three years and the first quarters of 2003 and 2002:
1ST QTR 1ST QTR (Dollars in thousands) 2000 2001 2002 2002 2003 -------- -------- -------- -------- -------- Loan originations $384,743 $659,485 $582,060 $174,543 $222,620 Number of Loans originated 47,620 62,675 50,839 16,102 18,445 Dealer-partners: Number of active dealer-partners (1) 1,202 1,170 833 681 659 Loans originated per active dealer-partner 39.6 53.6 61.0 23.6 28.0 Average Loan size $ 8.1 $ 10.5 $ 11.4 $ 10.8 $ 12.1
(1) Active dealer-partners are dealer-partners who submitted at least one loan during the period. Other Income. Other income increased to $9.1 million for the three months ended March 31, 2003 from $8.0 million for the same period in 2002 primarily due to: (i) an increase in income of $1.1 million on service contract products offered by dealer-partners, primarily due to the increase in Loan originations in the three months ended March 31, 2003 and (ii) interest income of $600,000 from the Internal Revenue Service in connection with a change in tax accounting methods that affected the characterization and timing of revenue recognition for tax purposes. These increases were partially offset by a decrease in income of $300,000 from secured lines of credit offered to certain dealer-partners, as the Company continues to reduce its investment in this product. Operating Expenses. Operating expenses consist of salaries and wages, general and administrative expenses, sales and marketing expenses, and a provision for insurance and service contract claims. Operating expenses increased to $14.5 million for the three months ended March 31, 2003 from $12.8 million for the same period in 2002 primarily due to: (i) an increase in salaries and wages of $1.0 million resulting primarily from additions to the Company's corporate infrastructure in 2002; (ii) an increase of $300,000 in sales and marketing expenses due to increased sales commissions as a result of increased unit volumes; and (iii) the 2002 reversal of $300,000 in state tax related expense originally recorded in 2001. These increases were partially offset by a decrease in the provision for insurance and service contract claims of $500,000 due primarily to a reduction in the number of policies written in 2002 and the first quarter of 2003. Provision for Credit Losses. The provision for credit losses increased to $2.6 million for the three months ended March 31, 2003 from $500,000 for the same period in 2002. The provision for credit losses consists of two components: (i) a provision for losses on advances to dealer-partners that are not expected to be recovered through collections on the related Loan portfolio and (ii) a provision for earned but unpaid revenue on Loans which were transferred to non-accrual status during the period. The increase in the provision for credit losses was due to a $2.1 million increase in the provision for advance losses as a result of a reduction in the Company's forecast of future collections on its portfolio of Loans. (See "General" for further information regarding collection forecasts.) 11 Provision for Income Taxes. The provision for income taxes decreased to $4.2 million for the three months ended March 31, 2003 from $7.8 million for the same period in 2002 due to a decrease in the effective tax rate to 35.2% for the three months ended March 31, 2003 from 58.0% for the same period in 2002. The reduction in the effective tax rate was due primarily to an expense of $3.6 million recorded in 2002 for estimated taxes due upon repatriation of prior years' earnings in the United Kingdom. This decrease was partially offset by the reversal of $634,000 in expense in 2002 due to a change in estimate of state income tax owed. United Kingdom --------------
(Dollars in thousands) THREE MONTHS THREE MONTHS ENDED % OF ENDED % OF MARCH 31, 2003 REVENUE MARCH 31, 2002 REVENUE ---------------- ---------- ---------------- ----------- REVENUE: Finance charges $ 3,102 77.5 % $ 4,865 91.5 % Other income 899 22.5 454 8.5 ---------------- ---------- ---------------- ----------- Total revenue 4,001 100.0 5,319 100.0 COSTS AND EXPENSES: Operating expenses 1,737 43.4 1,937 36.4 Provision for credit losses 434 10.8 1,346 25.3 Interest - - 322 6.1 ---------------- ---------- ---------------- ----------- Total costs and expenses 2,171 54.2 3,605 67.8 ---------------- ---------- ---------------- ----------- Income before provision for income taxes 1,830 45.8 1,714 32.2 Provision for income taxes 470 11.7 463 8.7 ---------------- ---------- ---------------- ----------- Net income $ 1,360 34.1 % $ 1,251 23.5 % ================ ========== ================ ===========
Finance Charges. Finance charges decreased to $3.1 million for the three months ended March 31, 2003 from $4.9 million for the same period in 2002 primarily as the result of a decrease in the average size of the Loan portfolio due to a decrease in Loan originations. Loan originations decreased as the result of the United Kingdom decreasing the amount advanced to dealer-partners in an effort to improve the Company's return on capital. To a lesser extent, the decrease in finance charges was due to a reduction in the average annualized yield on the Company's Loan portfolio to 11.3% for the three months ended March 31, 2003 from 12.7% for the same period in 2002. This decrease was primarily due to an increase in the average initial contract term of the Company's Loan portfolio as of March 31, 2003 compared to the same period in 2002. Loan origination volume declined 46.3% compared to the same period in 2002 and increased 28.3% compared to the fourth quarter of 2002. The following is a summary of Loan origination volumes and dealer-partner information for the past three years and the first quarters of 2003 and 2002:
1ST QTR 1ST QTR (Dollars in thousands) 2000 2001 2002 2002 2003 ---------- --------- ----------- ---------- ---------- Loan originations $ 142,228 $ 122,817 $ 43,325 $ 17,538 $ 9,426 Number of Loans originated 10,664 9,121 3,062 1,304 605 Dealer-partners: Number of active dealer-partners (1) 205 215 147 106 72 Loans originated per active dealer-partner 52.0 42.4 20.8 12.3 8.4 Average Loan size $ 13.3 $ 13.5 $ 14.1 $ 13.4 $ 15.6
(1) Active dealer-partners are dealer-partners who submitted at least one loan during the period. Other Income. Other income increased to $900,000 for the three months ended March 31, 2003 from $500,000 for the same period in 2002 primarily due to an increase of $700,000 in revenue under an ancillary products profit sharing agreement with an insurance provider. This increase was partially offset by a decrease of $300,000 in ancillary product revenue resulting from: (i) a change in the Company's revenue recognition policy for ancillary products in the third quarter of 2002 and (ii) a decline in 12 ancillary product unit volume due to the decline in Loan originations. The Company recognizes income on ancillary products at the time the product is sold. Operating Expenses. Operating expenses decreased to $1.7 million for the three months ended March 31, 2003 from $1.9 million for the same period in 2002 primarily due to a decrease in salaries and wages of $200,000 as a result of a reduction in staffing levels. Provision for Credit Losses. The provision for credit losses decreased to $400,000 for the three months ended March 31, 2003 from $1.3 million for the same period in 2002. The provision for credit losses consists of two components: (i) a provision for losses on advances to dealer-partners that are not expected to be recovered through collections on the related Loan portfolio; and (ii) a provision for earned but unpaid revenue on Loans which were transferred to non-accrual status during the period. This decrease in the provision for credit losses for the three months ended March 31, 2003 compared to the same period in 2002 was primarily due to a decrease of $800,000 in the provision for losses on advances to dealer-partners due to a reduction in Loan originations during the last four quarters and an increase in the spread between the advance rate and the forecasted collection rate. Provision for Income Taxes. The provision for income taxes remained consistent at $500,000 for the three months ended March 31, 2003 and 2002 with the impact of an increase in pre-tax profitability offset by a reduction in the effective tax rate to 25.7% for the three months ended March 31, 2003 from 27.0% for the same period in 2002 as a result of a restructuring of legal entities within this business segment. Automobile Leasing ------------------
(Dollars in thousands) THREE MONTHS THREE MONTHS ENDED % OF ENDED % OF MARCH 31, 2003 REVENUE MARCH 31, 2002 REVENUE -------------------- ----------- -------------------- ----------- REVENUE: Lease revenue $ 2,336 88.9 % $ 5,159 94.0 % Other income 293 11.1 330 6.0 --------------- ----------- --------------- ----------- Total revenue 2,629 100.0 5,489 100.0 COSTS AND EXPENSES: Operating expenses 571 21.7 1,258 22.9 Provision for credit losses 638 24.3 1,519 27.7 Depreciation of leased assets 1,548 58.9 2,941 53.6 Interest 412 15.7 616 11.2 --------------- ----------- --------------- ----------- Total costs and expenses 3,169 120.6 6,334 115.4 --------------- ----------- --------------- ----------- Operating loss (540) (20.6) (845) (15.4) Foreign exchange gain (loss) 26 1.0 (1) - --------------- ----------- --------------- ----------- Loss before credit for income taxes (514) (19.6) (846) (15.4) Credit for income taxes (199) (7.6) (295) (5.4) --------------- ----------- --------------- ----------- Net loss $ (315) (12.0) % $ (551) (10.0) % =============== =========== =============== ===========
Lease Revenue. Lease revenue decreased to $2.3 million for the three months ended March 31, 2003 from $5.2 million for the same period in 2002 primarily due to the decrease in the dollar value of the Company's lease portfolio. This decrease was the result of the Company's decision to stop originating automobile leases in the first quarter of 2002. Other Income. Other income increased, as a percent of revenue, to 11.1% for the three months ended March 31, 2003 from 6.0% for the same period in 2002 due to an increase in gains recognized on leases terminated before their maturity date. Operating Expenses. Operating expenses decreased to $600,000 for the three months ended March 31, 2003 from $1.3 million for the same period in 2002 primarily due to a decrease of $300,000 in the provision for uncollectible receivables from dealer-partners for ancillary product charge backs on repossessed leased vehicles. Provision for Credit Losses. The provision for credit losses, as a percent of revenue, decreased to 24.3% for the three months ended March 31, 2003 from 27.7% for the same period in 2002 primarily due to the decline in the frequency of lease repossessions. Depreciation of Leased Assets. Depreciation of leased assets, including the amortization of indirect lease costs, is recorded on a straight-line basis to the residual value of leased vehicles over their scheduled lease terms. Depreciation expense, as a percent of revenue, increased to 58.9% for the 13 three months ended March 31, 2003 from 53.6% for the same period in 2002 primarily due to a reduction in the average residual value, as a percent of original lease value, in the lease portfolio. Credit for income taxes. The credit for income taxes decreased to $200,000 for the three months ended March 31, 2003 from $300,000 for the same period in 2002 as a result of the decrease in pre-tax loss. This decrease was partially offset by an increase in the effective tax rate to 38.7% for the three months ended March 31, 2003 from 34.9% for the same period in 2002. AVERAGE CAPITAL ANALYSIS The following presentation of financial results and subsequent analysis is based on analyzing the income statement as a percent of capital invested. This information provides an additional perspective on the financial performance of the Company in addition to the presentation of the Company's results as a percent of revenue. The Company believes this information provides a useful measurement of how effectively the Company is utilizing its capital. Consolidated ------------
(Dollars in thousands) THREE MONTHS THREE MONTHS ENDED % OF AVERAGE ENDED % OF AVERAGE MARCH 31, 2003 CAPITAL (1) MARCH 31, 2002 CAPITAL (1) -------------------- ---------------- -------------------- ---------------- REVENUE: Finance charges $ 24,256 21.1 % $ 24,885 19.2 % Lease revenue 2,336 2.0 5,159 4.0 Other income 10,337 9.0 8,814 6.8 --------------- ---------------- --------------- ---------------- Total revenue 36,929 32.1 38,858 30.0 COSTS AND EXPENSES: Operating expenses 16,818 14.6 16,007 12.3 Provision for credit losses 3,647 3.2 3,381 2.6 Depreciation of leased assets 1,548 1.3 2,941 2.3 Interest 1,596 1.4 2,305 1.8 --------------- ---------------- --------------- ---------------- Total costs and expenses 23,609 20.5 24,634 19.0 --------------- ---------------- --------------- ---------------- Operating income 13,320 11.6 14,224 11.0 Foreign exchange gain 15 - 16 - --------------- ---------------- --------------- ---------------- Income before provision for income taxes 13,335 11.6 14,240 11.0 Provision for income taxes 4,498 3.9 7,926 6.1 --------------- ---------------- --------------- ---------------- Net income $ 8,837 7.7 % $ 6,314 4.9 % =============== ================ =============== ================ Average capital (1) $ 460,209 $ 519,653 Return on capital (2) North America 8.9% 6.6% United Kingdom 8.5% 6.4% Automobile leasing (1.6%) (1.7%) Consolidated 8.6% 6.0%
(1) Average capital is equal to the average amount of debt and equity during the period, calculated using an average of the monthly outstanding balances prepared in accordance with generally accepted accounting principles in the United States of America ("GAAP"). For purposes of computing average capital, the Company has added to shareholders' equity as reported under GAAP amounts representing the average options outstanding for the period multiplied by the weighted average exercise price. See "Stock Options." The calculation of average capital follows:
(Dollars in thousands) THREE MONTHS ENDED MARCH 31, --------------------------------------- 2003 2002 ----------------- ---------------- Average debt $ 99,251 $ 192,716 Average stockholders' equity 327,740 292,244 Average stock option investment 33,218 34,693 ----------------- ---------------- Total average stockholders' equity 360,958 326,937 ----------------- ---------------- Average capital $ 460,209 $ 519,653 ================= ================
14 (2) Return on capital is equal to net operating profit after-tax (net income plus interest expense after-tax) divided by average capital as follows:
(Dollars in thousands) THREE MONTHS ENDED MARCH 31, ------------------------------------- 2003 2002 --------------- ---------------- Net income $ 8,837 $ 6,314 Interest expense $ 1,596 $ 2,305 Tax effect (1 - tax rate) 65.0% 65.7% --------------- ---------------- Interest expense after-tax $ 1,038 $ 1,514 --------------- ---------------- Net operating profit after-tax $ 9,875 $ 7,828 =============== ================ Average capital $ 460,209 $ 519,653 Return on capital 8.6% 6.0%
RETURN ON CAPITAL ANALYSIS The following presents the Company's return on capital excluding non-recurring adjustments:
THREE MONTHS THREE MONTHS ENDED ENDED MARCH 31, 2003 MARCH 31, 2002 ------------------ ------------------- Return on capital North America 8.5% (1) 9.3% (2) United Kingdom 8.5% 6.4% Automobile leasing (1.6%) (1.7%) Consolidated 8.2% (1) 8.0% (2)
Excludes the following: (1) A $400,000 after-tax non-recurring adjustment relating to interest income from the Internal Revenue Service. (2) Two non-recurring tax related adjustments that reduced net income by $2,601,000. Excluding the impact of non-recurring adjustments, the Company's return on capital increased to 8.2% for the three months ended March 31, 2003 from 8.0% for the same period in 2002. The increase in the return on capital was primarily a result of (i) an increase in the return on capital in the United Kingdom, and (ii) a reduction in the percentage of total capital allocated to Automobile Leasing, the business unit with the lowest return on capital. These factors were partially offset by a reduction in the return on capital in North America, the Company's largest business unit. In North America the return on capital, after non-recurring adjustments, declined to 8.5% for the three months ended March 31, 2003 compared to 9.3% for the same period in 2002 primarily due to an increase in the provision for advance losses as a result of a decline in forecasted collection rates and an increase in operating expenses due to an increase in corporate infrastructure during the last three quarters of 2002. This was partially offset by an increase in revenue as a percent of total capital for the three months ended March 31, 2003 compared to the same period in 2002. The increase was due to (i) an increase in ancillary product revenue due to an increase in Loan originations during the quarter, and (ii) an increase in finance charges, as a percent of total capital, due to a reduction in the amount advanced to dealer-partners as a percent of the gross Loan amount. The return on capital in the United Kingdom increased to 8.5% for the three months ended March 31, 2003 from 6.4% for the same period in 2002 primarily due to (i) income under a profit sharing arrangement with an ancillary product provider, and (ii) a reduction in the provision for advance losses. This was partially offset by a reduction in finance charges, as a percent of average capital, due to an increase in the average initial contract term in the Company's Loan portfolio. ECONOMIC PROFIT Economic profit or loss represents net operating profit after-tax less an imputed cost of equity. Management has assumed a cost of equity equal to 10% of average shareholders' equity in its economic profit or loss calculations. Economic profit or loss is a measurement of how efficiently the Company utilizes its capital. The Company has used economic profit internally since January 1, 2000 to evaluate its performance. The Company's goal is to maximize the amount of economic profit per share generated. The Company's economic loss decreased to ($187,000), or ($0.00) per adjusted share, for the three months ended March 31, 2003 compared to ($1,860,000), or ($0.04) per adjusted share, for the same period in 2002. 15 The following presents the calculation of the Company's economic loss for the periods indicated (dollars in thousands, except per share data):
FOR THE THREE MONTHS ENDED MARCH 31, --------------------------------- 2003 2002 ------------- --------------- ECONOMIC LOSS Net income (1) $ 8,837 $ 6,314 Imputed cost of equity at 10% (2) (9,024) (8,174) ------------- --------------- Total economic loss $ (187) $ (1,860) Adjusted weighted average shares outstanding (3) 46,832,114 47,336,090 Economic loss per share (4) $ (0.00) $ (0.04)
(1) Consolidated net income from the Consolidated Statement of Income. See "Item 1. Condensed Consolidated Financial Statements." (2) Cost of equity is equal to 10% (on an annual basis) of total average shareholders' equity, which was $360,958,000 and $326,937,000 for the three months ended March 31, 2003 and 2002, respectively, calculated as described in the Average Capital Analysis. (3) Includes actual weighted average shares outstanding plus total stock options outstanding. The calculation of adjusted weighted average shares outstanding follows:
THREE MONTHS ENDED MARCH 31, ----------------------------------- 2003 2002 ---------------- ---------------- Weighted average shares outstanding 42,328,841 42,437,481 Stock options outstanding 4,503,273 4,898,609 ---------------- ---------------- Adjusted weighted average shares outstanding 46,832,114 47,336,090 ================ ================
(4) Economic loss per share equals the economic loss divided by the adjusted weighted average shares outstanding. STOCK OPTIONS In 1999, the Company began granting performance-based stock options to employees. Performance-based options are options that vest solely based on the achievement of performance targets, in the Company's case targets based on either earnings per share or economic profit. GAAP requires companies to expense performance-based options when it is likely that performance targets will be met and a measurement date can be established. The amount of the reported expense is the price of the Company's stock at the end of each reporting period less the exercise price of the options. The Company's non-performance options are not required to be expensed under GAAP. Beginning in the second quarter of 2003, the Company plans to adopt the recognition and measurement provisions of Statement of Financial Accounting Standards No. 123, "Accounting for Stock-Based Compensation" ("SFAS No. 123"), which requires the Company to expense the fair market value of stock options granted to employees. Regardless of the accounting, options represent a significant cost to shareholders. The true cost is the business value transferred to the employee in stock, less the exercise proceeds, a number that is difficult to calculate since it depends on when options are exercised and the future performance of the business. GAAP provides several accounting alternatives. In the Company's opinion, SFAS No. 123 represents the best alternative under GAAP for recording the cost associated with stock options. However, the Company believes that none of these alternatives provide a method that accurately captures the true cost of options in all circumstances. Because the Company believes that accurately understanding and managing the cost of options is essential, the Company has developed the following practices regarding stock options: - Beginning in 2002, options are issued only after shares have first been repurchased in the open market. In all cases, the option is priced at or above the higher of the fair market value on the date of grant and the average price of the repurchased shares. For shareholders, the impact of options therefore is that capital used to repurchase shares is no longer available to invest in income producing assets. This cost, the opportunity cost of the capital used to repurchase shares until the capital is returned upon option exercise, reduces the Company's reported earnings. Option grants are predominantly performance-based, with appropriately aggressive vesting targets. The Company believes that these options properly align the interests of management and shareholders by rewarding management only for exceptional business performance. - The Company's reported economic profit (loss) includes three adjustments to the Company's results reported under GAAP to reflect the cost of options. First, to avoid double counting, the GAAP expense recorded for performance options is added back. Second, all options outstanding are included in the Company's fully diluted share base. Finally, economic profit (loss) includes a charge for the capital used to repurchase shares covering options grants. The Company's method of measuring options in the calculation of economic profit (loss) is conservative in two respects. 16 First, the tax benefits of future option exercises have not been included in the Company's calculation. Because option expense is deducted for tax purposes upon exercise, more capital will be returned to the Company upon exercise than is invested in repurchased shares. Second, options may be cancelled due to turnover or the failure to meet performance targets. Cancellations will be factored in as they occur. One additional risk is assumed. Should options be issued and shares repurchased above intrinsic value, and the options subsequently expire unexercised, a loss equal to the amount paid above intrinsic value would be incurred. - The practice of repurchasing shares to cover option grants has evolved over time. To date the Company has repurchased shares covering all options granted since 1995. Because the Company's option program pre-dates the current practice of repurchasing shares, as of March 31, 2003 options to purchase approximately 1.6 million shares granted prior to 1995 have not been covered by repurchases. Depending upon capital availability and other investment opportunities, the Company may repurchase shares covering some or all of these uncovered options. For purposes of computing economic profit, the Company includes a capital charge as if these options had been repurchased at the option exercise price at the date of grant. The Company views options as a significant but necessary cost. In the Company's opinion, this cost is accurately measured and charged to economic profit per share, the performance measure on which the Company's management is evaluated. The Company believes the ability to measure the cost of options enhances the probability that the Company's option program will produce favorable results for shareholders. CRITICAL ACCOUNTING POLICIES The Company's condensed consolidated financial statements are prepared in accordance with GAAP. The preparation of these financial statements requires the Company to make estimates and judgments that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. On an on-going basis, the Company evaluates its estimates, including those related to the reserve for advance losses, the allowance for credit losses, and the allowance for lease vehicle losses. Item 7 of the Company's Annual Report on Form 10-K discusses several critical accounting policies, which the Company believes involve a high degree of judgment and complexity. There have been no material changes to that information during the three months ended March 31, 2003. LIQUIDITY AND CAPITAL RESOURCES The Company's primary sources of capital are cash flows from operating activities, collections on Loans receivable, borrowings under the Company's credit agreements and secured financings. The Company's principal need for capital has been to fund cash advances made to dealer-partners in connection with the acceptance of Loans and for the payment of dealer holdbacks to dealer-partners who have repaid their advance balances. When borrowing to fund the operations of its foreign subsidiaries, the Company's policy is to borrow funds denominated in the currency of the country in which the subsidiary operates, thus mitigating the Company's exposure to foreign exchange fluctuations. The Company's cash flow requirements are dependent on future levels of Loan originations. In the three months ended March 31, 2003, the Company experienced an increase in Loan originations compared to the same period in 2002 primarily due to an increase in the number of Loans per active dealer-partner, partially offset by a reduction in the number of active dealer-partners. The Company expects Loan originations to increase in future periods and, to the extent this trend does continue, the Company will experience an increase in its need for capital. The Company currently finances its operation through: (i) bank line of credit facilities; (ii) secured financings; (iii) a mortgage Loan; (iv) and capital lease obligations. Line of Credit Facilities -- At March 31, 2003, the Company had a $135.0 million credit agreement with a commercial bank syndicate. The facility has a commitment period through June 9, 2003, with a one-year term out option at the request of the Company provided that no event of default exists. The agreement provides that, at the Company's discretion, interest is payable at either the eurodollar rate plus 140 basis points, or at the prime rate (4.25% as of March 31, 2003). The eurodollar borrowings may be fixed for periods of up to six months. Borrowings under the credit agreement are subject to a borrowing base limitation equal to 65% of advances to dealer-partners and leased vehicles (as reflected in the condensed consolidated financial statements and related notes), less a hedging reserve (not exceeding $1.0 million), the amount of letters of credit issued under the line of credit, and the amount of other debt secured by the collateral which secures the line of credit. Currently, the borrowing base limitation does not inhibit the Company's borrowing ability under the line of credit. The credit agreement has certain restrictive covenants, including a minimum required ratio of the Company's assets to debt, its liabilities to tangible net worth, and its 17 earnings before interest, taxes and non-cash expenses to fixed charges. Additionally, the agreement requires that the Company maintain a specified minimum level of net worth. Borrowings under the credit agreement are secured by a lien on most of the Company's assets. The Company must pay an annual agent's fee and a quarterly commitment fee of 0.60% on the amount of the commitment. As of March 31, 2003, there was approximately $55.6 million outstanding under this facility. Since this credit facility expires on June 9, 2003, the Company will be required to renew the facility or refinance any amounts outstanding under this facility on or before such date. The Company believes that the $135.0 million credit facility will be renewed with similar terms and a similar commitment amount. The Company also maintains a small line of credit agreement in Canada to fund daily cash requirements within its Canadian operation. Secured Financing -- During 2002, the Company's wholly-owned subsidiary, CAC Warehouse Funding Corp. ("Warehouse Funding"), completed a secured financing transaction with another institutional investor, in which Warehouse Funding received $75.0 million in financing. In connection with this transaction, the Company contributed dealer-partner advances having a carrying amount of approximately $109.0 million to Warehouse Funding, which, in turn, pledged them as collateral to an institutional investor to secure loans that funded the purchase price of the dealer-partner advances. The proceeds of the secured financing was used by the Company to reduce outstanding borrowings under the Company's credit facility. The secured financing creates loans for which Warehouse Funding is liable and are non-recourse to the Company, even though Warehouse Funding and the Company are consolidated for financial reporting purposes. Such loans bear interest at a floating rate equal to the commercial paper rate plus 75 basis points with a maximum rate of 6.25%. As Warehouse Funding is organized as a separate legal entity from the Company, assets of Warehouse Funding (including the contributed dealer-partner advances) will not be available to satisfy the general obligations of the Company. Substantially all the assets of Warehouse Funding have been encumbered to secure Warehouse Funding's obligations to its creditors. This financing is secured primarily by Warehouse Funding's dealer-partner advances and the Company's servicing fee. The Company receives a monthly servicing fee paid by the institutional investor equal to 6% of the collections on Funding's Loans receivable for the secured financing. Except for the servicing fee and payments due to dealer-partners, the Company does not receive, or have any rights in, any portion of collections on the Loans receivable until Warehouse Funding's underlying indebtedness is paid in full either through collections on the related Loans or through a prepayment of the indebtedness. The Company has completed a total of eight secured financing transactions, seven of which have been repaid in full. Information about the currently outstanding secured financing transaction is as follows (dollars in thousands):
Balance as Secured Financing Secured Dealer Percent of Issue Original Balance at Advance Balance at Original Number Close Date Balance March 31, 2003 March 31, 2003 Balance - -------------- ----------------- ------------- -------------------- ---------------------- ---------------- 2002-A October 2002 $75,000 $32,904 * $89,209 43.9%
* Bears an interest rate equal to the commercial paper rate plus 75 basis points (2.2% as of March 31, 2003) and is anticipated to fully amortize within 4 months. Mortgage Loan -- The Company has a mortgage loan from a commercial bank that is secured by a first mortgage lien on the Company's headquarters building and an assignment of all leases, rents, revenues and profits under all present and future leases of the building. The loan matures on May 1, 2004 and requires monthly payments of $99,582, bearing interest at a fixed rate of 7.07%. The Company believes that the mortgage loan repayments can be made from cash resources available to the Company at the time such repayments are due. Capital Lease Obligations -- As of March 31, 2003, the Company has nine capital lease obligations outstanding related to various computer equipment, with monthly payments totaling $81,728. These capital lease obligations bear interest at rates ranging from 4.45% to 9.22% and have maturity dates between June 2004 and January 2006. The Company believes that capital lease obligation payments can be made from cash resources available to the Company at the time such payments are due. The Company's total balance sheet indebtedness decreased to $96.3 million at March 31, 2003 from $109.8 million at December 31, 2002. In addition to the balance sheet indebtedness as of March 31, 2003, the Company also has contractual obligations resulting in future minimum payments under operating leases. A summary of the total future contractual obligations requiring repayments is as follows (in thousands): 18
PERIOD OF REPAYMENT -------------------------------------------------- CONTRACTUAL OBLIGATIONS < 1 YEAR 1-3 YEARS > 3 YEARS TOTAL ------------- --------------- ------------- -------------- Secured financing $ 32,904 $ - $ - $ 32,904 Lines of credit 55,627 - - 55,627 Mortgage loan 790 5,215 - 6,005 Capital lease obligations 884 619 224 1,727 Non-cancelable operating lease obligations 369 427 320 1,116 ------------- --------------- ------------- -------------- Total contractual cash obligations $ 90,574 $ 6,261 $ 544 $ 97,379 ============= =============== ============= ==============
Repurchase and Retirement of Common Stock -- In 1999, the Company began acquiring shares of its common stock in connection with a stock repurchase program announced in August 1999. That program authorized the Company to purchase up to 1.0 million common shares on the open market or pursuant to negotiated transactions at price levels the Company deems attractive. On each of February 7, 2000, June 7, 2000, July 13, 2000, November 10, 2000, and May 20, 2002, the Company's Board of Directors authorized increases in the Company's stock repurchase program of an additional 1.0 million shares. As of March 31, 2003, the Company has repurchased approximately 5.0 million shares of the 6.0 million shares authorized to be repurchased under this program at a cost of $30.7 million. The 6.0 million shares, which can be repurchased through the open market or in privately negotiated transactions, represent approximately 13.0% of the shares outstanding at the beginning of the program. See "--Stock Options" for a description of the relationship between stock repurchases by the Company and the granting of stock options. Based upon anticipated cash flows, management believes that cash flows from operations, various financing alternatives available to the Company, and amounts available under its credit agreement will provide sufficient financing for debt maturities and for future operations. The Company's ability to borrow funds may be impacted by many economic and financial market conditions. If the various financing alternatives were to become limited or unavailable to the Company, the Company's operations could be materially and adversely affected. FORWARD-LOOKING STATEMENTS The Company makes forward-looking statements in this report and may make such statements in future filings with the Securities and Exchange Commission. It may also make forward-looking statements in its press releases or other public or shareholder communications. The Company's forward-looking statements are subject to risks and uncertainties and include information about its expectations and possible or assumed future results of operations. When the Company uses any of the words "believes," "expects," "anticipates," "estimates" or similar expressions, it is making forward-looking statements. The Company claims the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995 for all of its forward-looking statements. These forward-looking statements represent the Company's outlook only as of the date of this report. While the Company believes that its forward-looking statements are reasonable, actual results could differ materially since the statements are based on our current expectations, which are subject to risks and uncertainties. Factors that might cause such a difference, without limitation, include the following: - increased competition from traditional financing sources and from non-traditional lenders, - the unavailability of funding at competitive rates of interest, - the Company's potential inability to continue to obtain third party financing on favorable terms, - the Company's potential inability to generate sufficient cash flow to service its debt and fund its future operations, - adverse changes in applicable laws and regulations, - adverse changes in economic conditions, - adverse changes in the automobile or finance industries or in the non-prime consumer finance market, - the Company's potential inability to maintain or increase the volume of Loans, - the Company's potential inability to accurately forecast and estimate future collections and historical collection rates, - the Company's potential inability to accurately estimate the residual values of the lease vehicles, - an increase in the amount or severity of litigation against the Company, - the loss of key management personnel, - the effect of terrorist attacks and potential attacks, and - the effect of war in Iraq. Other factors not currently anticipated by management may also materially and adversely affect the Company's results of operations. The Company does not undertake, and expressly disclaims any obligation, to update or alter its forward-looking statements whether as a result of new information, future events or otherwise, except as required by applicable law. 19 ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISKS. Refer to the Company's Annual Report on Form 10-K for the year ended December 31, 2002 for a complete discussion of the Company's market risk. There have been no material changes to the market risk information included in the Company's 2002 Annual Report on Form 10-K. ITEM 4. CONTROLS AND PROCEDURES. Within the 90 days prior to the date of this report, the Company carried out an evaluation, under the supervision and with the participation of the Company's management, including its Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company's disclosure controls and procedures pursuant to Rule 13a-15 of the Securities Exchange Act of 1934. Based upon that evaluation, the Company's Chief Executive Officer and Chief Financial Officer concluded that the Company's disclosure controls and procedures are effective to cause the material information required to be disclosed by the Company in the reports that it files or submits under the Securities Exchange Act of 1934 to be recorded, processed, summarized and reported within the time periods specified in the Commission's rules and forms. There have been no significant changes in the Company's internal controls or in other factors which could significantly affect internal controls subsequent to the date the Company carried out its evaluation. 20 PART II. - OTHER INFORMATION ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS (a) On March 11, 2003, the Board of Directors approved amendments to the Company's Bylaws modifying the notice provisions in Section 5.01 and 6.01 and the description of the duties of the various officers in Article VIII. The Amended and Restated Bylaws are attached to this Form 10-Q as an exhibit. ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) Exhibits See Index of Exhibits following the signature page. (b) Reports on Form 8-K The Company was not required to file a current report on Form 8-K during the three months ended March 31, 2003 and none were filed during that period. 21 SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. CREDIT ACCEPTANCE CORPORATION (Registrant) By: /s/ Douglas W. Busk ------------------------------- Douglas W. Busk Chief Financial Officer and Treasurer April 24, 2003 (Principal Financial, Accounting Officer and Duly Authorized Officer) 22 CERTIFICATIONS I, Brett A. Roberts, certify that: 1. I have reviewed this quarterly report on Form 10-Q of Credit Acceptance Corporation (the "registrant"); 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent functions): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this quarterly report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. April 24, 2003 /s/ Brett A. Roberts - -------------------- Chief Executive Officer 23 I, Douglas W. Busk, certify that: 1. I have reviewed this quarterly report on Form 10-Q of Credit Acceptance Corporation (the "registrant"); 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent functions): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this quarterly report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. April 24, 2003 /s/ Douglas W. Busk - ------------------- Chief Financial Officer 24 INDEX OF EXHIBITS EXHIBIT NO. DESCRIPTION ------- ----------------------------------------------- 3(b) Bylaws of the Company, as amended 99(a) Certification of Chief Executive Officer, Pursuant to 18 U.S.C. Section 1350, as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 99(b) Certification of Chief Financial Officer, Pursuant to 18 U.S.C. Section 1350, as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 25

                                                                    EXHIBIT 3(b)



                              AMENDED AND RESTATED

                                     BYLAWS

                                       OF

                          CREDIT ACCEPTANCE CORPORATION



                                    ARTICLE I

                                     OFFICES

     1.01 Principal Office. The principal office of the corporation shall be at
such place within or outside the State of Michigan as the Board of Directors
shall determine from time to time.

     1.02 Other Offices. The corporation also may have offices at such other
places as the Board of Directors from time to time determines or
the business of the corporation requires.

                                   ARTICLE II

                                      SEAL

     2.01 Seal. The corporation may have a seal in such form as the Board of
Directors may from time to time determine. The seal may be used by causing it or
a facsimile to be impressed, affixed, reproduced or otherwise.

                                   ARTICLE III

                                  CAPITAL STOCK

     3.01 Issuance of Shares. The shares of capital stock of the corporation
shall be issued in such amounts, at such times, for such consideration and on
such terms and conditions as the Board shall deem advisable, subject to the
Articles of Incorporation and any requirements of the laws of the State of
Michigan.

     3.02 Certificates for Shares. The shares of the corporation shall be
represented by certificates signed by the Chairman of the Board, Vice Chairman
of the Board, President or a Vice President of the corporation, and may be
sealed with the seal of the corporation or a facsimile thereof. A certificate
representing shares shall state upon its face that the corporation is formed
under the laws of the State of Michigan, the name of the person to whom it is
issued, the number and class of shares, and the designation of the series, if
any, which the certificate represents and such other provisions as may be
required by the laws of the State of Michigan.

     3.03 Transfer of Shares. The shares of the capital stock of the corporation
are transferable only on the books of the corporation upon surrender of the
certificate therefor, properly endorsed for transfer, and the presentation of
such evidences of ownership and validity of the assignment as the corporation
may require.









     3.04 Registered Shareholders. The corporation shall be entitled to treat
the person in whose name any share of stock is registered as the owner thereof
for purposes of dividends and other distributions in the course of business, or
in the course of recapitalization, consolidation, merger, reorganization, sale
of assets, liquidation or otherwise and for the purpose of votes, approvals and
consents by shareholders, and for the purpose of notices to shareholders, and
for all other purposes whatever, and shall not be bound to recognize any
equitable or other claim to or interest in such shares on the part of any other
person, whether or not the corporation shall have notice thereof, save as
expressly required by the laws of the State of Michigan.

     3.05 Lost or Destroyed Certificates. Upon the presentation to the
corporation of a proper affidavit attesting the loss, destruction or mutilation
of any certificate or certificates for shares of stock of the corporation, the
Board of Directors shall direct the issuance of a new certificate or
certificates to replace the certificates so alleged to be lost, destroyed or
mutilated. The Board of Directors may require as a condition precedent to the
issuance of new certificates a bond or agreement of indemnity, in such form and
amount and with such sureties, or without sureties, as the Board of Directors
may direct or approve.

                                   ARTICLE IV

                    SHAREHOLDERS AND MEETINGS OF SHAREHOLDERS

     4.01 Place of Meetings. All meetings of shareholders shall be held at the
principal office of the corporation or at such other place as shall be
determined by the Board of Directors and stated in the notice of meeting.

     4.02 Annual Meeting. The annual meeting of the shareholders of the
corporation shall be held on the last Monday of the fifth calendar month after
the end of the corporation's fiscal year at 2 o'clock in the afternoon, or on
such other date and at such other time as may be determined by the Board of
Directors. Directors shall be elected at each annual meeting and such other
business transacted as may come before the meeting.

     4.03 Special Meetings. Special meetings of shareholders may be called by
the Board of Directors, the Chairman of the Board (if such office is filled) or
the President and shall be called by the President or Secretary at the written
request of shareholders holding a majority of the shares of stock of the
corporation outstanding and entitled to vote. The request shall state the
purpose or purposes for which the meeting is to be called.

     4.04 Notice of Meetings. Except as otherwise provided by statute, written
notice of the time, place and purposes of a meeting of shareholders shall be
given not less than 10 nor more than 60 days before the date of the meeting to
each shareholder of record entitled to vote at the meeting, either personally or
by mailing such notice to his last address as it appears on the books of the
corporation. No notice need be given of an adjourned meeting of the shareholders
provided the time and place to which such meeting is adjourned are announced at
the meeting at which the adjournment is taken and at the adjourned meeting only
such business is transacted as might have been transacted at the original
meeting. However, if after the adjournment a new record date is fixed for the
adjourned meeting a notice of the adjourned meeting shall be given to each
shareholder of record on the new record date entitled to notice as provided in
this Bylaw.

     4.05 Record Dates. The Board of Directors may fix in advance a date as the
record date for the purpose of determining shareholders entitled to
notice of and to vote at a

                                       2






meeting of shareholders or an adjournment thereof, or to express consent or to
dissent from a proposal without a meeting, or for the purpose of determining
shareholders entitled to receive payment of a dividend or allotment of a right,
or for the purpose of any other action. The date fixed shall not be more than 60
nor less than 10 days before the date of the meeting, nor more than 60 days
before any other action. In such case only such shareholders as shall be
shareholders of record on the date so fixed shall be entitled to notice of and
to vote at such meeting or adjournment thereof, or to express consent or to
dissent from such proposal, or to receive payment of such dividend or to receive
such allotment of rights, or to participate in any other action, as the case may
be, notwithstanding any transfer of any stock on the books of the corporation,
or otherwise, after any such record date. Nothing in this Bylaw shall affect the
rights of a shareholder and his transferee or transferor as between themselves.

     4.06 List of Shareholders. The Secretary of the corporation or the agent of
the corporation having charge of the stock transfer records for shares of the
corporation shall make and certify a complete list of the shareholders entitled
to vote at a shareholders' meeting or any adjournment thereof. The list shall be
arranged alphabetically within each class and series, with the address of, and
the number of shares held by, each shareholder; be produced at the time and
place of the meeting; be subject to inspection by any shareholder during the
whole time of the meeting; and be prima facie evidence as to who are the
shareholders entitled to examine the list or vote at the meeting.

     4.07 Quorum. Unless a greater or lesser quorum is required in the Articles
of Incorporation or by the laws of the State of Michigan, the shareholders
present at a meeting in person or by proxy who, as of the record date for such
meeting, were holders of a majority of the outstanding shares of the corporation
entitled to vote at the meeting shall constitute a quorum at the meeting.
Whether or not a quorum is present, a meeting of shareholders may be adjourned
by a vote of the shares present in person or by proxy. When the holders of a
class or series of shares are entitled to vote separately on an item of
business, this Bylaw applies in determining the presence of a quorum of such
class or series for transaction of such item of business.

     4.08 Proxies. A shareholder entitled to vote at a meeting of shareholders
or to express consent or dissent without a meeting may authorize other persons
to act for the shareholder by proxy. A proxy shall be signed by the shareholder
or the shareholder's authorized agent or representative and shall not be valid
after the expiration of three years from its date unless otherwise provided in
the proxy. A proxy is revocable at the pleasure of the shareholder executing it
except as otherwise provided by the laws of the State of Michigan.

     4.09 Voting. Each outstanding share is entitled to one vote on each matter
submitted to a vote, unless otherwise provided in the Articles of Incorporation.
Votes shall be cast in writing and signed by the shareholder or the
shareholder's proxy. When an action, other than the election of directors, is to
be taken by a vote of the shareholders, it shall be authorized by a majority of
the votes cast by the holders of shares entitled to vote thereon, unless a
greater vote is required by the Articles of Incorporation or by the laws of the
State of Michigan. Except as otherwise provided by the Articles of
Incorporation, directors shall be elected by a plurality of the votes cast at
any election.



                                       3







                                    ARTICLE V

                                    DIRECTORS

     5.01 Number. The business and affairs of the corporation shall be managed
by a Board of not less than one nor more than eleven directors as shall be fixed
from time to time by the Board of Directors. The directors need not be residents
of Michigan or shareholders of the corporation.

     5.02 Election, Resignation and Removal. Directors shall be elected at each
annual meeting of the shareholders, each to hold office until the next annual
meeting of shareholders and until the director's successor is elected and
qualified, or until the director's resignation or removal. A director may resign
by written notice to the corporation. The resignation is effective upon its
receipt by the corporation or a subsequent time as set forth in the notice of
resignation. A director or the entire Board of Directors may be removed, with or
without cause, by vote of the holders of a majority of the shares entitled to
vote at an election of directors.

     5.03 Vacancies. Vacancies in the Board of Directors occurring by reason of
death, resignation, removal, increase in the number of directors or otherwise
shall be filled by the affirmative vote of a majority of the remaining directors
though less than a quorum of the Board of Directors, unless filled by proper
action of the shareholders of the corporation. Each person so elected shall be a
director for a term of office continuing only until the next election of
directors by the shareholders.

     5.04 Annual Meeting. The Board of Directors shall meet each year
immediately after the annual meeting of the shareholders, or within three (3)
days of such time excluding Sundays and legal holidays if such later time is
deemed advisable, at the place where such meeting of the shareholders has been
held or such other place as the Board may determine, for the purpose of election
of officers and consideration of such business that may properly be brought
before the meeting; provided, that if less than a majority of the directors
appear for an annual meeting of the Board of Directors the holding of such
annual meeting shall not be required and the matters which might have been taken
up therein may be taken up at any later special or annual meeting, or by consent
resolution.

     5.05 Regular and Special Meetings. Regular meetings of the Board of
Directors may be held at such times and places as the majority of the directors
may from time to time determine at a prior meeting or as shall be directed or
approved by the vote or written consent of all the directors. Special meetings
of the Board may be called by the Chairman of the Board (if such office is
filled) or the President and shall be called by the President or Secretary upon
the written request of any two directors.

     5.06 Notices. No notice shall be required for annual or regular meetings of
the Board or for adjourned meetings, whether regular or special. Twenty-four
hours written notice, or by telephone or electronic transmission, shall be given
for special meetings of the Board, and such notice shall state the time, place
and purpose or purposes of the meeting.

     5.07 Quorum. A majority of the Board of Directors then in office, or of the
members of a committee thereof, constitutes a quorum for the transaction of
business. The vote of a majority of the directors present at any meeting at
which there is a quorum shall be the acts of the Board or of the committee,
except as a larger vote may be required by the laws of the State of Michigan. A
member of the Board or of a committee designated by the Board may

                                       4






participate in a meeting by means of conference telephone or similar
communications equipment by means of which all persons participating in the
meeting can communicate with the other participants. Participation in a meeting
in this manner constitutes presence in person at the meeting.

     5.08 Executive and Other Committees. The Board of Directors may, by
resolution passed by a majority of the whole Board, appoint three or more
members of the Board as an executive committee to exercise all powers and
authorities of the Board in management of the business and affairs of the
corporation, except that the committee shall not have power or authority to (a)
amend the Articles of Incorporation; (b) adopt an agreement of merger or
consolidation; (c) recommend to shareholders the sale, lease or exchange of all
or substantially all of the corporation's property and assets; (d) recommend to
shareholders a dissolution of the corporation or revocation of a dissolution;
(e) amend these Bylaws; (f) fill vacancies in the Board; or (g) unless expressly
authorized by the Board, declare a dividend or authorize the issuance of stock.

     The Board of Directors from time to time may, by like resolution, appoint
such other committees of one or more directors to have such authority as shall
be specified by the Board in the resolution making such appointments. The Board
of Directors may designate one or more directors as alternate members of any
committee who may replace an absent or disqualified member at any meeting
thereof.

     5.09 Dissents. A director who is present at a meeting of the Board of
Directors, or a committee thereof of which the director is a member, at which
action on a corporate matter is taken is presumed to have concurred in that
action unless the director's dissent is entered in the minutes of the meeting or
unless the director files a written dissent to the action with the person acting
as secretary of the meeting before the adjournment thereof or shall forward such
dissent by registered mail to the Secretary of the corporation promptly after
the adjournment of the meeting. Such right to dissent does not apply to a
director who voted in favor of such action. A director who is absent from a
meeting of the Board, or a committee thereof of which the director is a member,
at which any such action is taken is presumed to have concurred in the action
unless the director files a written dissent with the Secretary of the
corporation within a reasonable time after the director has knowledge of the
action.

     5.10 Compensation. The Board of Directors, by affirmative vote of a
majority of directors in office and irrespective of any personal interest of any
of them, may establish reasonable compensation of directors for services to the
corporation as directors or officers.

                                   ARTICLE VI

                 NOTICES, WAIVERS OF NOTICE AND MANNER OF ACTING

     6.01 Notices. All notices of meetings required to be given to shareholders,
directors, or any committee of directors may be given personally or by mail to
any shareholder, director, or committee member at his or her last address as it
appears on the books of the corporation or by electronic transmission, but in
the case of shareholders, only in the form consented to by the shareholder. The
notice shall be deemed to be given at the time it is mailed or otherwise
dispatched or, if given by electronic transmission, when electronically
transmitted to the person entitled to the notice, but in the case of
shareholders only if sent in a manner authorized by the shareholder. Telephonic
notice may also be given for special meetings of the board of directors or
committees thereof as provided in Section 5.06.

                                       5







     6.02 Waiver of Notice. Notice of the time, place and purpose of any meeting
of shareholders, directors or committee of directors may be waived by telecopy,
telegram, radiogram, cablegram or other writing, either before or after the
meeting, or in such other manner as may be permitted by the laws of the State of
Michigan. Attendance of a person at any meeting of shareholders, in person or by
proxy, or at any meeting of directors or of a committee of directors,
constitutes a waiver of notice of the meeting except when the person attends the
meeting for the express purpose of objecting, at the beginning of the meeting,
to the transaction of any business because the meeting is not lawfully called or
convened.

     6.03 Action Without a Meeting. Except as may be provided otherwise in the
Articles of Incorporation for action to be taken by shareholders, any action
required or permitted at any meeting of shareholders or directors or committee
of directors may be taken without a meeting, without prior notice and without a
vote, if all of the shareholders or directors or committee members entitled to
vote thereon consent thereto in writing.

                                   ARTICLE VII

                                    OFFICERS

     7.01 Number. The Board of Directors shall elect or appoint a President, a
Secretary and a Treasurer, and may select a Chairman of the Board, a Vice
Chairman of the Board, a Chief Executive Officer, a Chief Operating Officer and
one or more Vice Presidents, Assistant Secretaries or Assistant Treasurers. Any
two or more of the above offices, except those of President and Vice President,
may be held by the same person. No officer shall execute, acknowledge or verify
an instrument in more than one capacity if the instrument is required by law,
the Articles of Incorporation or these Bylaws to be executed, acknowledged, or
verified by one or more officers.

     7.02 Term of Office, Resignation and Removal. An officer shall hold office
for the term for which he is elected or appointed and until his successor is
elected or appointed and qualified, or until his resignation or removal. An
officer may resign by written notice to the corporation. The resignation is
effective upon its receipt by the corporation or at a subsequent time specified
in the notice of resignation. An officer may be removed by the Board with or
without cause. The removal of an officer shall be without prejudice to his
contract rights, if any. The election or appointment of an officer does not of
itself create contract rights.

     7.03 Vacancies. The Board of Directors may fill any vacancies in any office
occurring for whatever reason.

     7.04 Authority. All officers, employees and agents of the corporation shall
have such authority and perform such duties in the conduct and management of the
business and affairs of the corporation as may be designated by the Board of
Directors and these Bylaws.

                                  ARTICLE VIII

                               DUTIES OF OFFICERS


     8.01 Chairman of the Board. The Chairman of the Board shall preside at all
meetings of the shareholders and of the Board of Directors at which the Chairman
is present.



                                       6





     8.02 Chief Executive Officer. The Chief Executive Officer shall see that
all orders and resolutions of the Board are carried into effect and shall have
the general powers of supervision and management usually vested in the chief
executive officer of a corporation, including the authority to vote all
securities of other corporations and organizations held by the corporation. The
Chief Executive Officer shall preside at all meetings of the shareholders and of
the Board of Directors at which the Chairman is not present, shall have the
power to act on behalf of and perform the duties and exercise the powers and
authorities of the Chairman in case of the Chairman's absence or disability, and
may execute any documents in the name of the corporation. The Chief Executive
Officer shall be ex officio a member of all management committees.

     8.03 President. The President of the corporation shall direct and
coordinate the activities of the organization in accordance with policies, goals
and objectives established by the Chief Executive Officer. The President shall
assist the Chief Executive Officer in seeing that all orders and resolutions of
the Board are carried into effect. He may execute any documents in the name of
the corporation and shall have such other powers and duties as may be prescribed
by the Board or delegated by the Chief Executive Officer.

     8.04 Chief Operating Officer. The Chief Operating Officer of the
corporation shall direct and coordinate the activities of the organization in
accordance with policies, goals and objectives established by the Chief
Executive Officer. The Chief Operating Officer shall assist the Chief Executive
Officer in seeing that all orders and resolutions of the Board are carried into
effect. The Chief Operating Officer may execute any documents in the name of the
corporation and shall have such other powers and duties as may be prescribed by
the Board or delegated by the Chief Executive Officer.

     8.05 Vice-Presidents. The Vice Presidents, in order of their seniority,
shall, in the absence or disability of the President, perform the duties and
exercise the powers of the President and shall perform such other duties as the
Board of Directors, the Chief Executive Officer or the President may from time
to time prescribe.

     8.06 Secretary. The Secretary shall attend all meetings of the Board of
Directors and of shareholders and shall record all votes and minutes of all
proceedings in a book to be kept for that purpose, shall give or cause to be
given notice of all meetings of the shareholders and of the Board of Directors,
and shall keep in safe custody the seal of the corporation and, when authorized
by the Board, affix the same to any instrument requiring it, and when so affixed
it shall be attested by the signature of the Secretary, or by the signature of
the Treasurer or an Assistant Secretary. The Secretary may delegate any of the
duties, powers and authorities of the Secretary to one or more Assistant
Secretaries, unless the Board disapproves such delegation.

     8.07 Treasurer. The Treasurer shall have the custody of the corporate funds
and securities; shall keep full and accurate accounts of receipts and
disbursements in books of the corporation; and shall deposit all moneys and
other valuable effects in the name and to the credit of the corporation in such
depositories as may be designated by the Board of Directors. The Treasurer shall
render to the Chief Executive Officer and directors, whenever they may require
it, an account of his or her transactions as Treasurer and of the financial
condition of the corporation. The Treasurer may delegate any of his or her
duties, powers and authorities to one or more Assistant Treasurers unless the
Board of Directors disapproves such delegation.

     8.08 Assistant Secretaries and Treasurers. The Assistant Secretaries, in
order of their seniority, shall perform the duties and exercise the powers and
authorities of the

                                       7






Secretary in case of the Secretary's absence or disability. The Assistant
Treasurers, in the order of their seniority, shall perform the duties and
exercise the powers and authorities of the Treasurer in case of the Treasurer's
absence or disability. The Assistant Secretaries and Assistant Treasurers shall
also perform such duties as may be delegated to them by the Chairman, Chief
Executive Officer. Secretary and Treasurer, respectively, and also such duties
as the Board of Directors may prescribe.

                                   ARTICLE IX

                             SPECIAL CORPORATE ACTS

     9.01 Orders for Payment of Money. All checks, drafts, notes, bonds, bills
of exchange and orders for payment of money of the corporation shall be signed
by such officer or officers or such other person or persons as the Board of
Directors may from time to time designate.

     9.02 Contracts and Conveyances. The Board of Directors of the corporation
may in any instance designate the officer and/or agent who shall have authority
to execute any contract, conveyance, mortgage or other instrument on behalf of
the corporation, or may ratify or confirm any execution. When the execution of
any instrument has been authorized without specification of the executing
officers or agents, the Chairman of the Board, the President or any Vice
President, and the Secretary or Assistant Secretary or Treasurer or Assistant
Treasurer, may execute the same in the name and on behalf of this corporation
and may affix the corporate seal thereto.

                                    ARTICLE X

                                BOOKS AND RECORDS

     10.01 Maintenance of Books and Records. The proper officers and agents of
the corporation shall keep and maintain such books, records and accounts of the
corporation's business and affairs, minutes of the proceedings of its
shareholders, Board and committees, if any, and such stock ledgers and lists of
shareholders, as the Board of Directors shall deem advisable, and as shall be
required by the laws of the State of Michigan and other states or jurisdictions
empowered to impose such requirements. Books, records and minutes may be kept
within or without the State of Michigan in a place which the Board shall
determine.

     10.02 Reliance on Books and Records. In discharging his or her duties, a
director or an officer of the corporation is entitled to rely on information,
opinions, reports, or statements, including financial statements and other
financial data, if prepared or presented by any of the following: (a) one or
more directors, officers, or employees of the corporation, or of a business
organization under joint control or common control whom the director or officer
reasonably believes to be reliable and competent in the matters presented, (b)
legal counsel, public accountants, engineers, or other persons as to matters the
director or officer reasonably believes are within the person's professional or
expert competence, or (c) a committee of the Board of Directors of which he or
she is not a member if the director or officer reasonably believes the Committee
merits confidence. A director or officer is not entitled to rely on such
information if he or she has knowledge concerning the matter in question that
makes such reliance unwarranted.


                                       8






                                   ARTICLE XI

                                 INDEMNIFICATION

     11.01 Non-Derivative Actions. Subject to all of the other provisions of
this Article XI, the corporation shall indemnify any person who was or is a
party or is threatened to be made a party to any threatened, pending or
completed action, suit or proceeding, whether civil, criminal, administrative or
investigative and whether formal or informal (other than an action by or in the
right of the corporation), by reason of the fact that the person is or was a
director or officer of the corporation, or is or was serving at the request of
the corporation as a director, officer, partner, trustee, employee, or agent of
another foreign or domestic corporation, partnership, joint venture, trust or
other enterprise, whether for profit or not, against expenses (including
attorneys' fees), judgments, penalties, fines and amounts paid in settlement
actually and reasonably incurred by him or her in connection with such action,
suit or proceeding if the person acted in good faith and in a manner the person
reasonably believed to be in or not opposed to the best interests of the
corporation or its shareholders, and with respect to any criminal action or
proceeding, if the person had no reasonable cause to believe his or her conduct
was unlawful. The termination of any action, suit or proceeding by judgment,
order, settlement, conviction, or upon a plea of nolo contendere or its
equivalent, shall not, of itself, create a presumption that the person did not
act in good faith and in a manner which the person reasonably believed to be in
or not opposed to the best interests of the corporation or its shareholders,
and, with respect to any criminal action or proceeding, had reasonable cause to
believe that his or her conduct was unlawful.

     11.02 Derivative Actions. Subject to all of the provisions of this Article
XI, the corporation shall indemnify any person who was or is a party or is
threatened to be made a party to any threatened, pending or completed action or
suit by or in the right of the corporation to procure a judgment in its favor by
reason of the fact that the person is or was a director or officer of the
corporation, or is or was serving at the request of the corporation as a
director, officer, partner, trustee, employee, or agent of another foreign or
domestic corporation, partnership, joint venture, trust or other enterprise,
whether for profit or not, against expenses (including attorneys' fees) and
amounts paid in settlement incurred by the person in connection with such action
or suit if the person acted in good faith and in a manner the person reasonably
believed to be in or not opposed to the best interests of the corporation or its
shareholders. However, indemnification shall not be made for any claim, issue or
matter in which such person has been found liable to the corporation unless and
only to the extent that the court in which such action or suit was brought has
determined upon application that, despite the adjudication of liability but in
view of all circumstances of the case, such person is fairly and reasonably
entitled to indemnification for the expenses which the court considers proper.

     11.03 Expenses of Successful Defense. To the extent that a person has been
successful on the merits or otherwise in defense of any action, suit or
proceeding referred to in Section 11.01 or 11.02 of these Bylaws, or in defense
of any claim, issue or matter in the action, suit or proceeding, the person
shall be indemnified against expenses (including attorneys' fees) incurred by
such person in connection with the action, suit or proceeding and any action,
suit or proceeding brought to enforce the mandatory indemnification provided by
this Section 11.03.

     11.04 Definitions. For the purposes of Sections 11.01 and 11.02, "other
enterprises" shall include employee benefit plans; "fines" shall include any
excise taxes assessed on a person with respect to an employee benefit plan;
"serving at the request of the corporation" shall include any service as a
director, officer, employee, or agent of the

                                       9






corporation which imposes duties on, or involves services by, the director or
officer with respect to an employee benefit plan, its participants or
beneficiaries; and a person who acted in good faith and in a manner the person
reasonably believed to be in the interest of the participants and beneficiaries
of an employee benefit plan shall be considered to have acted in a manner "not
opposed to the best interests of the corporation or its shareholders" as
referred to in Sections 11.01 and 11.02.

     11.05 Contract Right; Limitation on Indemnity. The right to indemnification
conferred in this Article XI shall be a contract right, and shall apply to
services of a director or officer as an employee or agent of the corporation as
well as in such person's capacity as a director or officer. Except as provided
in Section 11.03 of these Bylaws, the corporation shall have no obligations
under this Article XI to indemnify any person in connection with any proceeding,
or part thereof, initiated by such person without authorization by the Board of
Directors.

     11.06 Determination That Indemnification is Proper. Any indemnification
under Section 11.01 or 11.02 of these Bylaws (unless ordered by a court) shall
be made by the corporation only as authorized in the specific case upon a
determination that indemnification of the person is proper in the circumstances
because the person has met the applicable standard of conduct set forth in
Section 11.01 or 11.02, whichever is applicable. Such determination shall be
made in any of the following ways:

          (i) By a majority vote of a quorum of the Board consisting of
     directors who were not parties to such action, suit or proceeding.

          (ii) If the quorum described in clause (i) above is not obtainable,
     then by a committee of directors who are not parties to the action, suit or
     proceeding. The committee shall consist of not less than two disinterested
     directors.

          (iii) By independent legal counsel in a written opinion. Legal counsel
     for this purpose shall be chosen by the Board or its committee prescribed
     in clauses (i) or (ii), or if a quorum of the Board cannot be obtained
     under clause (i) and a committee cannot be designated under clause (ii), by
     the Board.

          (iv) By the shareholders. Shares held by directors or officers who are
     parties or threatened to be made parties to the action, suit or proceeding
     may not be voted.

     11.07 Proportionate Indemnity. If a person is entitled to indemnification
under Section 11.01 or 11.02 of these Bylaws for a portion of expenses,
including attorneys' fees, judgments, penalties, fines, and amounts paid in
settlement, but not for the total amount thereof, the corporation shall
indemnify the person for the portion of the expenses, judgments, penalties,
fines, or amounts paid in settlement for which the person is entitled to be
indemnified.

     11.08 Expense Advance. Expenses incurred in defending a civil or criminal
action, suit or proceeding described in Section 11.01 or 11.02 of these Bylaws
shall be paid by the corporation in advance of the final disposition of such
action, suit or proceeding if the corporation receives from the person
requesting such advance the following: (i) a written affirmation of the person's
good faith belief that the person has met the applicable standard of conduct in
Section 11.01 or 11.02 and (ii) a written undertaking by or on behalf of the
person to

                                       10





repay the expenses if it is ultimately determined that the person is not
entitled to be indemnified by the corporation. The undertaking shall be an
unlimited general obligation of the person on whose behalf advances are made but
need not be secured.

     11.09 Non-Exclusivity of Rights. The indemnification or advancement of
expenses provided under this Article XI is not exclusive of other rights to
which a person seeking indemnification or advancement of expenses may be
entitled under a contractual arrangement with the corporation. However, the
total amount of expenses advanced or indemnified from all sources combined shall
not exceed the amount of actual expenses incurred by the person seeking
indemnification or advancement of expenses.

     11.10 Indemnification of Employees and Agents of the Corporation. The
corporation may, to the extent authorized from time to time by the Board of
Directors, grant rights to indemnification and to the advancement of expenses to
any employee or agent of the corporation to the fullest extent of the provisions
of this Article XI with respect to the indemnification and advancement of
expenses of directors and officers of the corporation.

     11.11 Former Directors and Officers. The indemnification provided in this
Article XI continues as to a person who has ceased to be a director or officer
and shall inure to the benefit of the heirs, executors and administrators of
such person.

     11.12 Insurance. The corporation may purchase and maintain insurance on
behalf of any person who is or was a director, officer, employee or agent of the
corporation, or is or was serving at the request of the corporation as a
director, officer, employee or agent of another corporation, partnership, joint
venture, trust or other enterprise against any liability asserted against the
person and incurred by him or her in any such capacity or arising out of his or
her status as such, whether or not the corporation would have power to indemnify
the person against such liability under these Bylaws or the laws of the State of
Michigan.

     11.13 Changes in Michigan Law. In the event of any change of the Michigan
statutory provisions applicable to the corporation relating to the subject
matter of this Article XI, then the indemnification to which any person shall be
entitled hereunder shall be determined by such changed provisions, but only to
the extent that any such change permits the corporation to provide broader
indemnification rights than such provisions permitted the corporation to provide
prior to any such change. Subject to Section 11.14, the Board of Directors is
authorized to amend these Bylaws to conform to any such changed statutory
provisions.

     11.14 Amendment or Repeal of Article XI. No amendment or repeal of this
Article XI shall apply to or have any effect on any director or officer of the
corporation for or with respect to any acts or omissions of such director or
officer occurring prior to such amendment or repeal.

                                   ARTICLE XII

                                   AMENDMENTS

     12.01 Amendments. Subject to Section 11.14, the Bylaws of the corporation
may be amended, altered or repealed, in whole or in part, by the shareholders or
by the Board of Directors at any meeting duly held in accordance with these
Bylaws, provided that notice of the meeting includes notice of the proposed
amendment, alteration or repeal.

                                       11







                                  ARTICLE XIII

                               CONTROL SHARES AND
                           CONTROL SHARE ACQUISITIONS

     13.01 Control Share Acquisitions. The corporation is subject to Chapter 7B,
"Control Share Acquisitions," of the Michigan Business Corporation Act,
effective on the first day on which the corporation has 100 or more shareholders
of record. As long as the corporation is subject to Chapter 7B, shares of
capital stock of the corporation constituting "control shares" acquired in
"control share acquisitions" (as defined in Chapter 7B) have the same voting
rights as were accorded the shares before the "control share acquisition" only
to the extent granted by resolution approved by the shareholders of the Company
in accordance with Chapter 7B.

     13.02 Redemption of Control Shares. Control shares as to which all of the
following conditions are met may be redeemed by the corporation, upon approval
by the Board of Directors, at any time after such conditions have been met:

                (a)      (i)      An acquiring person statement has been
                                  filed with the corporation, a meeting of the
                                  shareholders of the corporation has been held
                                  at which the voting rights of the control
                                  shares have been submitted to the shareholders
                                  for a vote, and the shareholders do not grant
                                  full voting rights to the control shares; or
                         (ii)     If an "acquiring person statement" (as such
                                  term appears in Section 795 of the Michigan
                                  Business Corporation Act) has not been filed
                                  with the corporation with respect to a control
                                  share acquisition and the redemption is
                                  completed during the period ending 60 days
                                  after the last acquisition of control shares,
                                  or the power to direct the exercise of voting
                                  power of control shares, by the acquiring
                                  persons; and

                (b)      The consideration to be paid for the control shares
                         consists of cash, property or securities of the
                         corporation, or any combination thereof, including
                         shares of capital stock of the corporation or debt
                         obligations of the corporation; and

                (c)      The price to be paid for the control shares does not
                         exceed the fair value of the shares, as determined by
                         the Board of Directors, which value shall not be less
                         than the highest price paid per share by the acquiring
                         person in the control share acquisition.

     13.03 Procedures. The Board of Directors may, by resolution, adopt
procedures for the giving of notice of such redemption to the "acquiring person"
and for the delivery of certificates representing the control shares to be
acquired in exchange for the corporation's payment of fair value therefor.

                                       12


                                                                   EXHIBIT 99(a)

                            CERTIFICATION PURSUANT TO
                             18 U.S.C. SECTION 1350,
                             AS ADOPTED PURSUANT TO
                  SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

     In connection with the Annual Report of Credit Acceptance Corporation (the
"Company") on Form 10-Q for the period ending March 31, 2003 as filed with the
Securities and Exchange Commission on the date hereof (the "Report"), I, Brett
A. Roberts, Chief Executive Officer of the Company, certify, pursuant to 18
U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley
Act of 2002, that:

     (1) The Report fully complies with the requirements of Section 13(a) of the
Securities Exchange Act of 1934; and

     (2) The information contained in the Report fairly presents, in all
material respects, the financial condition and results of operations of the
Company.



/s/ Brett A. Roberts
    ----------------


Brett A. Roberts
- -----------------------
Chief Executive Officer
April 24, 2003



                                                                   EXHIBIT 99(b)

                            CERTIFICATION PURSUANT TO
                             18 U.S.C. SECTION 1350,
                             AS ADOPTED PURSUANT TO
                  SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

     In connection with the Annual Report of Credit Acceptance Corporation (the
"Company") on Form 10-Q for the period ending March 31, 2003 as filed with the
Securities and Exchange Commission on the date hereof (the "Report"), I, Douglas
W. Busk, Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C.
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of
2002, that:

     (1) The Report fully complies with the requirements of Section 13(a) of the
Securities Exchange Act of 1934; and

     (2) The information contained in the Report fairly presents, in all
material respects, the financial condition and results of operations of the
Company.



/s/ Douglas W. Busk
    ---------------


Douglas W. Busk
- ------------------------
Chief Financial Officer
April 24, 2003